Last updated: September 13, 2026
To provide the Squidgy platform, we use the third-party service providers below. Each processes personal information on our behalf under a contract that requires them to protect it and to use it only to provide their service to us. This page is referenced by §6 of our Privacy Notice. The location column shows each provider's home jurisdiction; where processing involves a transfer outside the UK/EEA, we rely on the safeguards described in §9 of the Privacy Notice.
Used to run the platform for all users.
| Provider | What they process for us | Location |
|---|---|---|
| Vercel | Hosting of the squidgy.ai website | United States |
| Render | Hosting of the application backend and agent engine | United States |
| Supabase | Primary database, authentication, and file storage | United States / EU |
| Neon | Database for embeddings, chat history, and knowledge base | United States / EU |
| OpenRouter | AI model gateway that routes prompts to model providers | United States |
| OpenAI | AI models for speech and image understanding features | United States |
| Stripe | Payment processing and billing | United States / global |
| PostHog | Product and website analytics (consent-gated) | European Union |
| Sentry | Application error monitoring | United States |
| Resend | Transactional and authentication email | United States |
| SendGrid | Email delivery | United States |
| Twilio | SMS and WhatsApp message delivery | United States |
| HighLevel | CRM and marketing/attribution (consent-gated) | United States |
These receive data only when you choose to connect an integration or use a specific feature (such as voice agents or media generation).
| Provider | When it receives data | Location |
|---|---|---|
| Composio | Connectors for integrations you enable | United States |
| Integrations you connect (e.g. Calendar, Gmail) | United States | |
| Meta / Facebook | Integrations you connect (Pages, ads) | United States |
| Slack | Slack app integration you install | United States |
| Shopify | Storefront integration you connect | United States / global |
| Vapi, ElevenLabs | Voice agent features, where used | United States |
| Atlas Cloud (Seedance) | Media/video generation features, where used | United States |
We update this list when our sub-processors change. Business customers who have a data processing agreement with us can ask to be notified of changes — email privacy@squidgy.ai.